Terms and Conditions

In these Terms and Conditions, users of the Site and/or Services, whether they are subscribers, customers, or casual browsers of the Site, are called 'Users'. Please read these Terms and Conditions before using our website or services. By using or accessing our website and/or services, you agree to be legally bound by these Terms and Conditions and all guidelines and policies incorporated by reference in these Terms. Our website and services is not intended to be used by minors. You must be at least of the age of majority to use our website. We reserve the right to change or modify any of the terms and conditions contained in these Terms, at any time

1. User Data

When you provide us with user's (e.g., personal or billing) data, you must: (1) provide accurate, current and complete information; (2) keep your login information and password(s) secure; (3) maintain accuracy of your data; (4) accept all risks of unauthorized access to your data and any other information you provide to us.

2. Service Fees and Taxes

You are responsible (financially and otherwise) for all activity on your account, including all fees incurred by your activity. Charges and any other fees for the use of this website and/or our services are described on the website, service agreements or any combination thereof. They may change at any time. If you keep using the service after the change, you accept the new charges and fees. Any change to charges and other fees will be applicable to the next billing period in which the change occurs. Some independent carriers, mobile networks, and service areas may carry additional fees not explicitly stated, and will be the responsibility of the user. You are responsible for all taxes applicable to the fees (depending on your geographical location / residence).

3. Trademarks, Ownership, and Copyright

The content on the website (all kinds of files) is property of PrimeContact, and its affiliates. Content provided by the User, is property of the User. Any use of any portion of the Content without the prior written permission of its owner is strictly prohibited. All rights to the website and non-User content are expressly reserved. User Content is user's responsibility. We have no responsibility or liability for it, or for any loss or damage your User Content may cause. We have the absolute discretion, but no obligation, to remove, or edit any User Content, at any time and for any reason.

4. Limited License of the User Content to PrimeContact.

We need the right to use User Content to the extent necessary to operate the website and our services. By uploading/entering User Content to the website, user grants us and our affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to use and modify works from such User Content on the website. We are not required to pay or compensate User for the use of it.

5. Privacy Policy

6. Warranty

The Site, the Content and the services are provided to you on an “as is” basis without warranties from us of any kind, either express or implied. We expressly disclaim all other warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not represent or warrant that Content is complete, accurate, reliable, current or error-free, and expressly disclaims any warranty or representation as to the accuracy or proprietary character of the Site, Services, the Content or any portion thereof.

7. Limitation of Liability

Users waive and shall not assert any claims or allegations of any nature whatsoever against us, our affiliates or subsidiaries, their sponsors, contractors, advertisers, vendors or other partners, any of their successors or assigns, or any of their respective officers, directors, agents or employees, arising out of or in any way relating to your use of the website, including, without limitation, any claims or allegations relating to the alleged infringement of proprietary rights, alleged inaccuracy of Content. We shall not be liable for any damages, including but not limited to loss of use, loss of profits or loss of data, arising out of or in any way connected with the use of the website or services.

7.1 Message Privacy - The customer acknowledges that message content is transmitted unencrypted and that eavesdropping of phone communications by third parties is possible.

7.2 Delivery - The customer acknowledges that we deliver messages via major telecommunications companies and mobile network providers and can therefore only influence the delivery of the messages within the technical constraints imposed by the abovementioned providers. Messages submitted via our website will be transferred to the addressed recipients provided that the recipient's receiver is switched on and located in an area covered by their subscribed network provider. The customer acknowledges that, depending on the recipient's provider service, it may not be possible to transmit the message to the recipient successfully, particularly if the provider does not support chosen delivery method at all.

7.3 Large Volume Transmission - The customer acknowledges that transmission of large numbers of messages may be subject to restrictions and delays on the part of the network providers affected.

7.4 Disruptions and Damages - If the customer causes damages or disruptions of the website or our delivery system by bad intent, he/she becomes liable for all direct and indirect consequences and associated costs.

7.5 Message Content - The customer assumes full responsibility for the content of the messages transmitted by herself or by a third party on her request. The customer agrees to abide to all laws and regulations applicable to the content and intent of the messages transmitted by her. The customer assumes liability for all consequences and costs arising out of offenses against such regulations. The customer must ensure that her message delivery does not cause disturbance or harassment of a recipient or other third party. The customer agrees to refrain from sending messages containing offensive, violent, pornographic, or discriminatory, or otherwise illegal content. The customer is not permitted to send messages to recipients who have made clear that they do not wish to receive these messages or advertisements. The sender of such unsolicited messages (the Customer) bears full legal and financial responsibility for such actions. PrimeContact. shall not be liable for any damages arising out of or in any way connected with the use of the website by such Customers.

8. Applicable Law You agree that all disputes, claims or other matters arising from your use of the Site will be governed by the laws of Canada and the federal laws of US. You also agree that all Claims will be heard and resolved in a court located in the province of Ontario Canada.

9. Termination/Modification of License We reserve the right, without notice and in our discretion, without any liability to you, to terminate or limit your license and/or access to use the website, or any services provided by us.

10. Inactive Accounts; Termination of Agreement If your subscription payment has been canceled, rejected, not cleared or not received on time, we may deactivate and/or delete your account without any notice. All your data will be lost. You and PrimeContact. may terminate these Terms and your use of the Site and Services at any time. Purchased message credits and other fees are not refundable or transferable and do not bear interest. In case of account/program cancellation by the customer, unused credits will expire immediately.

11. Contact Information If you have any questions regarding these Terms or the website, please contact us:



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Toll Free: 1.800.578.9590 or payments@primecontact.ca

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Hosted Voice Broadcasting

  • Overview
  • Voice Broadcasting
  • Election Day Voice Broadcasting GOTV
  • Voice Broadcast Distress Message
  • Automated Polling & Surveys
  • Endorsement Voice Broadcasting
  • Community Invite Messages
  • Volunteer Recruitment & Fundraising
  • Phone Bulletin
  • Blended Calling
  • Instant Switching to a Live Operator
  • Overview

    Use VBs to pull your vote and spread your message.

    Voice Broadcasting has come a long way since the days of the demon dialer and power dialer that dialed sequentially. Voice Broadcasting is now one of the most formidable tools in any campaign's arsenal.

    Fundraising, early voting reminders, persuasion calls, advocacy calls, and special event notifications are all examples of the effective uses of Voice Broadcasting.

    This technology allows you to target thousands of voters in just a few hours with a personal pre-recorded message. A message in your candidate's voice can be broadcast automatically to every individual in your riding or it can be used for micro targeting into communities. Busy signals and no-answers can be automatically redialed and if a voter is not home we can leave a different “Sorry I missed you” message on the voicemail. Setup is simple - just call in, record your message and tell us who you want to call. We do the rest.

  • Government Voice Broadcasting

    For years, clients from elected officials to government departments have always sought quick, reliable and affordable ways to get their message out to their audience.

    With Voice Broadcasting, PrimeContact has provided this solution to countless clients who have come to rely on it. At literally pennies per contact, a client can have a personalized recorded message sent to thousands of individuals. With Voice Broadcasting, a company can now get their message out to thousands effectively and affordably. This means is more affordable than traditional marketing means such as direct mail or newspaper advertisements.

    Voice Broadcasting can be used for numerous purposes.
    - Public Service Announcements about issues in the community.
    - Sending a community notice for a town hall.
    - A personalized message to the constituency from an elected official.

    If you are seeking for an alternative way of getting your message out to the voters, Voice Broadcasting is the option you are looking for.

  • Election Day Voice Broadcasting - GOTV

    You can no longer run an effective election day without incorporating GOTV Voice Broadcasting in your E-Day strategy. Inform your voters with a grassroots message from your campaign reminding them that it’s Election Day and urging them to vote. If the voter needs a ride, they can press 1 to be connected live to your campaign office. Get voters to the polls to capture the victory by reaching thousands of voters in just a few hours with your own automated message. This will increase your voter turnout.

  • Voice Broadcast Distress Message

    A Voice Broadcast Distress Message is a technique that has been invented and pioneered by Josh Justice over a decade ago to increase voter turnout. A Distress Message is a last minute attempt to create a dramatic plea to voters to come to the polls. The purpose of this technique is to counteract voter complacency. These messages are sent out two hours before the polls close. The purpose is to inform the voter that the results will be very close and every last vote is going to count.

  • Automated Polling & Surveys

    Some campaigns may not have the budget to conduct a true scientific poll. For these campaigns, the next best thing is our automated polling option. Polling is a popular tool used by the political community to measure public opinion regarding elections and various topics of interest. Several popular automated polling methods include: opinion polls, push polls, citizen surveys and tele-voting. Identifying where the public stands plays a key role in staying ahead of your opponents. Use automated polling to better understand the perspectives of potential voters and strengthen the relationship between you and your constituents. We can target certain areas based on demographics or geographic location. Hundreds of candidates have used PrimeContact to determine where they stand in the public eye. These critical services can be completed within a few hours and the information collected will be gathered in a data file, analyzed and cross tabulated.

  • Endorsement Voice Broadcasting

    Many candidates increase voter confidence and gain name recognition by having renowned and notable names endorse their campaign. When a constituent answers the phone and hears the voice of a trusted, noteworthy representative, the likelihood for them to listen, respond, and take action increases significantly. Partner with PrimeContact and one of your notable peers to increase voter trust and your response rate.

  • Community Invite Messages

    This medium can be used by an elected official to contact constituents in order to deliver community service messages or information regarding availability of services. These messages can also be used to invite voters to a rally or campaign office opening. They can also be used to notify them of an upcoming event you are hosting.

  • Volunteer Recruitment & Fundraising

    Our technology works effectively to identify 'buried' supporters, who can then be called upon to put their beliefs to work through volunteer activity, lawn sign placement, and fundraising or other campaign assistance.

  • Phone Bulletin

    If you are holding a campaign kickoff or an event and need to get the word out quickly, PrimeContact can call a targeted poll or through your hot list to ensure you have the attendees you need for your event. We can deliver a quick live message to your voters on any topic you wish.

  • Blended Calling

    Blended calls are a combination of live and automated calling. For instance, a live operator may contact a person, and then ask them if they would like to hear a message from a candidate or spokesperson. This is very effective, particularly when the candidate or spokesperson has a high degree of name recognition.

  • Instant Switching to a Live Operator

    With this technique, respondents are instructed to press a button that will allow them to connect to an operator for additional information, or to take action such as joining an organization or making a financial contribution.